Privacy Policy
Last updated: June 30, 2026
Who we are
BIG PICTURE MARKETING STUDIO ("we", "us") is a marketing platform for real estate agents, teams, and brokerages. This page explains what information we collect when you use our website and product, how we use it, and the choices you have.
Information you give us
When you create an account or use the product, you provide information such as your name, email address, phone number, brokerage or team name, headshot or logo, listing details, and contacts you import. You may also connect third-party social accounts (e.g. Facebook, Instagram, LinkedIn, Threads, Pinterest, Google Business Profile, YouTube), which gives us limited tokens to publish on your behalf.
Information we collect automatically
We collect basic usage information such as pages viewed, features used, device and browser type, IP address, and timestamps. We use cookies and similar technologies to keep you signed in, remember preferences, and measure product performance.
How we use information
We use your information to operate the product, generate marketing assets, schedule and publish posts to channels you connect, send transactional and product emails, provide support, and improve and secure the service. We do not sell your personal information.
Sharing with third parties
We share information with service providers that help us run the product, including hosting, database, authentication, email delivery, AI generation, and the social networks you connect. These providers only access information as needed to perform their work. We may disclose information if required by law or to protect rights, safety, and the integrity of the service.
Your contacts and listings
If you import contacts or listings, you are responsible for having the right to share that information with us. We use it to power your campaigns and reminders, and we do not market our service to your contacts.
Data retention
We retain your account information for as long as your account is active. You can request deletion of your account and associated data at any time by contacting us. Some records may be retained where required for legal, accounting, or security reasons.
Security
We use industry-standard safeguards including encryption in transit, access controls, and row-level security on our database. No system is perfectly secure; please use a strong unique password and keep your social account credentials safe.
Your rights
Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
Children
The service is not directed to children under 16, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. If we make material changes, we will notify you through the product or by email. The "Last updated" date at the top reflects the most recent revision.
Contact us
Questions about this policy or your information? Email us at privacy@bigpicture360.com.